Solar panel installers sliding a PV module into place on a ground mount Solar FlexRack

FAQ's Frequently Asked Questions 

How long has Solar FlexRack in business?
The Solar FlexRack has been on the market for 3 years. Our parent company, Northern States Metals, has been in business for 37 years. 

Does Solar FlexRack comply with Buy America ACT and Ontario Domestic Content Requirements?
Yes.

Where are Solar FlexRack’s manufacturing facilities located?
Youngstown, Ohio, USA; and Markham, Ontario, Canada

Does Solar FlexRack sell direct or go through a distributor?
We sell direct. Contact us at 888-380-8138 (Canada: 613-366-2008). Or Email us at info@SolarFlexRack.com

Is Solar FlexRack ISO Certified?
Yes — ISO 9001-certified.

How many MW total have we installed?
More than 420 MW total in North America (includes 150 MW in Canada).

What products does Solar FlexRack offer?
Ground Mount, Roof Mount, Tracker, and FlexRack Utility Ground Mount Solar FlexRack systems; the SmartTilt Bracket; the SFR Solar Quik-Cart.

What is your lead time?
6-10 weeks depending on current backlog.

Does your solar rack system work with any panel?
Yes. Multiple configurations are available, including custom.

Can Solar FlexRack provide engineered drawings?
Yes. Solar FlexRack has an in-house PE and engineering team. We can provide wet-sealed, stamped drawings for all 50 US states and Canada.

What wind and snow loads can the Solar FlexRack accommodate?
Wind and snow loads change to any wind and snow loads can be accommodated.

What tilt angle can the Solar FlexRack accommodate?
Most any tilt angle can be accommodated. Our in-house engineering team can recommend the ideal tilt angle based on the project location.

What materials are used in the Solar FlexRack?
The vertical rails are aluminum and the horizontal rails are typically a G90 pre-galvanized steel , with the capabilities of being increased to as much as G235 if desired. All our hardware is corrosion-resistant steel and our clips are aluminum.

What information should I provide to get a quote?
As we custom design every solar rack system specifically for each project, we will need some details on the project. At minimum, we’ll need to know:

Request a quote on your next project by calling 888-380-8138 or by submitting this form.

Does Solar FlexRack install the racking?
Solar FlexRack has a list of certified/preferred installers that have the experience to provide you with the most labor savings. In addition, Solar FlexRack sends out a Field Technician to each job site to oversee the installation at no extra charge.

Are federal and/or state incentives available to help promote solar projects?
Yes. A complete list of federal incentives, as well as incentives offered by each state, is available at the U.S. Department of Energy's DSIRE™ website.